Stars Grill House
STARS Grill House, Legoland-Allee 1, 89312 Günzburg
+49 8221 2573550
legoland.de
Stars Grill House is a restaurant located in Günzburg, offering a range of options including Has outdoor seating, Offers takeaway, Serves dine-in, No delivery. Known for Serves great coffee, it features a menu with items such as Rumpsteak, Kid's Burger, Spare Ribs. The atmosphere is typically described as Casual, Cosy.
+49 8221 2573550
legoland.de
Food is of poor quality, burgers are dry and too much fried. French fries are soft and were laying in fat too long. Beacon was too greasy.. coca cola has no gas. The best of everything were friend onion. Unfortunately food is just of low quality. They have a very high proportion of waiters to clients, yet everything takes a lot of time. I would rather avoid this place.
Let me start by saying we love Legoland, but this experience really messed up our vacation this time around. We ordered the burger parade as shown in the picture. After the tower with the two Burgers arrived we asked for our soft drinks as promoted on their special menu card. Our server told us that this was the wrong burger parade, and we will not be getting our drinks even though when I ordered our food, I pointed at this promotion. I asked for a manager to clarify, and what came next was totally unprofessional and unnecessary. (At this point, it was about principal and not about our drinks which cost about 4€) The manager told me that I have to say” I want the drinks with this Promotion “and I have to order them immediately. Also, the manager would not believe me that I showed my waitress this promotion card. Simply by saying, I trust my waiter and my staff… which basically means that I was lying, which wasn’t true. After explaining multiple times that I ordered the promotion and even pointed at that menu card the manager just kept saying you didn’t order the Burger parade. I have never felt so disrespected as a customer. I myself own and run a restaurant since 2013 my staff and my managers would never discuss, disrespect and question one of my customers like this ever. If it would be possible to give zero stars for service, this staff and management deserves it. I really hope this review will be looked at by LEGOLAND and their managers and this issue will be addressed with the manager of this restaurant.
Very disappointed Looks great but the taste wasn't good at all They forgot one of my daughters dish and just served it after a while with only "I am sorry it was served late sentence" The steak was overcooked But the fries were good There are better places to eat in legoland