Krone Lamm : Marktpl. 1, 75385 Bad Teinach-Zavelstein

I own a travel agency based out of Washington DC…I’ve dealt with some of the most luxurious hotel brands in the world and have travelled to 44 countries. One thing I don’t care for in Germany is poor customer service especially in the hospitality industry….however this particular property and the staff have blown me away. Everything was perfect from the time I called and made the booking to arrival, our four days at the hotel, 4 massages, dining and the super super friendly staff! There’s absolutely nothing I would change and I’ll most certainly be back. It was a very nice break away from the stresses of our jobs and 3 small children. I wish the Berlin family much success. Everything was perfect! I’m not sure what your backgrounds are but you sure are doing a fantastic job in this industry where many hotels and restaurants fall short on. And thank you for the attention to detail! Small gestures of providing me with an English menu each night to accommodating our spa appointment changes since my husband was sick to even a late check out! Thank you!!!!!!!!

I have given the restaurant 5 stars as the food and service was excellent. I particularly like the bar area - very welcoming with a pleasant atmosphere. I had the best steak I have eaten for a long time. Really worth a visit. However, one negative point. There were 2 dogs in the restaurant which was for me not fitting for a restaurant of this quality. Particularly after one of the service staff stroked one of the dogs and continued with his work.

Excellent 👌 We stayed here during the long weekend of the 14th July, as we live in France, and we were extremely pleased. The hotel is in a beautiful setting and you'll have amazing views of the forest from most rooms and from the pool. The pool is also great, and it was one of the things that made us choose this hotel, as we wanted to relax and enjoy the hot summer weather. The staff is 5 stars! From the reception, to the restaurant, everyone was extremely polite, welcoming and friendly. We don't speak German very well, and everyone made us feel comfortable by speaking in English with us . The hotel is also very clean and comfortable. Our room was spacious, had a lovely garden and we felt at home here. The restaurant is also amazing! Our dinner was excellent, really, with healthy, fresh and rich ingredients, but without all that nonsense new-trend cuisine. We loved it! Also, we think the hotel is a great value if you choose half-board. We think the price of the room, with everything you have access to , is extremely reasonable considering the quality food you get. Also, lunch/brunch is included , and you also have fruit and tea in a space by the pool and spa. We thought is was so generous! Overall, we were extremely pleased and we'll definitely be coming back in the future. It's German quality and German hospitality at its best! Highly, highly recommended!