Canvetto Federale : Via Circonvallazione 1, 6952 Canobbio

I was a fan of this place as we already ate here last year (Oct.2023). The fine lady who served us was very professional, courteous, and gave us quite good selection of wine and desserts to try. Exquisite food, beautiful place, and superb service were the reasons why we decided to dine here once again. Unfortunately, this year we weren’t quite pleased. My boyfriend and I decided to have here our anniversary dinner. He called 2 days prior for dinner reservation and ordered in advance the Sella di Capriolo con contorni. We arrived on time (18:30) and we were the first guests/customers in the resto. My bf reminded the waiter about our reserved order, and ordered his costine con Patatine together w/1 can of soda and a glass of one of the best red wines they could offer. As soon as the waiter arrived, the wine’s already on the glass without even showing or telling us what that was, and was even rushing to serve us (almost spilled the coke, yet no customers were still present that time). We waited for ALMOST AN HOUR, there were already 4 tables w/their dinner being served (we heard some of them were ordering on the spot and no actual reserved orders beforehand), and still our food hasn’t arrived yet. We have to call for another waiter, and that’s the only time they served our food. The food was not so warm anymore, only states that it’s in the kitchen for quite some time already waiting to be served. The Sella tasted good as ever the first time I tried it, but the costine con Patatine was kinda salty. We decided to shrug it all off so as to enjoy our anniv dinner but the old waiter (even though he’s polite & professional as compared to the first waiter) came back twice BLAMESHIFTING us and justifying why our dinner was served LATE, instead of apologizing for making us wait to almost an hour. To cap off the night, we paid the bill where our change nor even the receipt weren’t even given back. quite a disappointing experience this time. Canvetto Federale’s one of my top fave restaurants in Lugano. I hope they improve their customer service.

Went there yesterday for a Sunday lunch with my friends. The food is delicious. They put the best ingredients together to serve you tasty typical meals. Very generous portions and a quick and professional service. If you want to dine with fondue chinoise, you need to let them know when you reserve your table.

Have had dinner 02.10.2022. Recommend to everyone. Capriolo, cervo, puntine, wine... all is on level!!!