La Serra Ristorante Pizzeria : Via Pian Scairolo 12, 6915 Pambio-Noranco

The menu is super detailed on what’s gluten free or not, which I really, really appreciated. Loved the appetizers. But then the food quality started going downhill. The hot chocolate was warm, almost room temp. I almost sent it back. I read someone else’s review that this was the best gf pizza they’ve had. And I believe them, it was a good bread. No char though but good bread. Its just the cheeses on the 3 cheese pizza were not good. I ended up only eating the crust because the topping was inedible for me. My partner got a regular pizza and liked the crust and prosciutto, but said the tomato sauce was just tomato puree straight out of the can. And absolutely do not get the chicken tikka masala. My MIL got this and i tasted it and it was very unseasoned. And the rice was hard and undercooked. The decor inside is really nice though so you would think the same love would go into the food. But now I rather go to the McDonald’s across the street

Amazing brunch. Lot of options for gluten and dairy free breakfast and yummy vegan hot chocolate. Very chic ambience industrial mixed with lot of plants and open area as well. We really enjoyed. I highly recommend it specially for people with food allergies and good tastebuds. It’s very rare to find such cafes in Switzerland in my experience in the past. I am grateful i found one here in the outskirts of Lugano Switzerland. 🇨🇭

I have been going here for many years. I usually have a pretty good experience. I feel that the food and the service have gone downhill on my last few visits though. During my last visit, in particular, the waitstaff was not only unfriendly but the service felt downright rude and disrespectful. From the very moment we entered, everyone at our table agreed that we all felt like unwanted guests. I think they were very busy as it was quite full, but no one should feel that way when they go out to a restaurant. About the food: The item I ordered tasted bland and I did not even eat half of it (it's an item I've ordered many times before, and it just wasn't the same on my last visit). My husband's pizza was burnt on the bottom but undercooked on top. The sausage on his pizza was still quite raw and he had stomach pain in the car immediately afterwards and a bad belly when he got home. I'm very sad, as I've liked La Serra very much in the past, but my family all agreed that we would not like to ever go back again. We just felt so bad after our visit, it was such a disappointment. This review is not meant to be vindictive, but a candid glimpse into our experience, which hopefully might help the owners know what some of their long time customers have been experiencing.