BG‘s Grill Restaurant : Bergwelt 4, 3818 Grindelwald

Excellent food and wonderful service by my server Lili and the team. The steak was great, and the sourdough bread was so good. Would recommend a visit!

The lamb rack steak was perfectly cooked and delicious. The amuse bouche was delicious, as was the bread before the meal. The sweets at the end were also delicious. The staff were all professional and friendly. The price is on the high side due to the excellent service, but it was one of the best experiences I had during my trip to Switzerland.

We had room service one night from the grill and can see why they have such bad reviews. I’ve had beef tartare MANY times in my life and this was the first time I discovered they put cognac in the meat. When I first tried it, I thought it tasted a bit strange but mustered on since we were paying a fair price for it already. About a third of the way through I realised what made it taste strange was the alcohol and we called reception and they confirmed that they had alcohol in it although it was mentioned NOWHERE in any shape or form on the menu! Some one from the restaurant then came up and said ‘because you already ate half of it, we can only comp half’. I actually spat out a bit of it in tissues so should I have showed those and said I didn’t eat it so they would not think I I was being a cheapskate?? The whole experience was very unpleasant. We are not cheap skates trying to get a free meal but they certainly made us feel that way and we didn’t go back. The 2 stars are for the yummy bread rolls. Oh the portions are also small if any one was wondering. And when we asked for a simple green salad they said they couldn’t accommodate that and you can only order things from the menu which were basically green salads with other things added to it. So not accommodative or customer service oriented at all