Eurest / Restaurant ONYX : Neuhofstrasse 4, 6340 Baar

The chicken curry from the buffet today was NOT chicken but something artificial and it wasn’ tofu either as I eat tofu regularly and know the taste and texture well. My husband and I eat at your restaurant a few times a week so neither of us were very happy as it’s misleading to label something as chicken when it isn’t. I’m normally very positive about the food at Onyx but today was a real let down.

I eat regularly at the Eurest Onyx Restaurant and am always very satisfied. The food is always hot, fresh, and delicious. The dishes are varied, balanced, and beautifully presented. The staff is very friendly and attentive; you feel welcome. I particularly like the environmentally friendly takeaway system with the CHF 10 deposit: bowl back, money back. Simple and sustainable. The value for money is truly excellent for the quality offered. Highly recommended!

We had a very disappointing experience today. We booked a specific table last week, requesting to sit at the very end, under the sun. When we arrived, we kindly reminded the staff about our request. However, the restaurant manager, Nikolai, responded in an extremely rude and unprofessional manner, simply telling us to “go away.” This kind of behavior is unacceptable, especially from a manager. We had chosen this restaurant expecting hospitality and respect, but instead, we were treated with arrogance and complete disregard. We hope the management takes this seriously, because no guest should be spoken to this way