Sternen Muri : Thunstrasse 80, 3074 Muri bei Bern

If I could give it zero stars, I would which is ironic because the name of the hotel literally means "stars”. I stayed at this hotel just outside of Bern during a heatwave, and unfortunately, the experience was extremely disappointing. Nowhere during the booking process did it clearly state that the rooms do not have air conditioning. For $250 a night, this lack of transparency is unacceptable. The room was unbearably hot, and the only solution offered was two small fans that barely worked—they would randomly stop and start again, which made it impossible to get a good night's sleep. We booked a room for one night to rest after a road trip and we ended up being more exhausted in the morning than when we arrived. For a hotel charging premium prices, this level of discomfort is simply not okay. I wouldn’t recommend staying here if you’re expecting even a basic level of comfort or a restful night—especially in the summer.

Great hotel with friendly staff. We would like to thank Laura at the reception for her willingness to assist, provide advise on the city and prepare a very nice new years eve dinner at the hotel for our group of friends. All staff were friendly and professional including the servers at the restaurant. Easy access to Bern old town centre with 15-minute ride by Tram, station located right oposite the hotel. Rooms were spacious and comfortable.

Had a family room, very spacious and good bed. Nice showers. |Breakfast was nice, you can choose your own eggs made from the kitchen. ||The first days where hot, we got fans that helped a lot.||Overall a very good stay with 3 kids, 7y, 4y and 10mo. Slide on the outside was fun.