Hotel Kaubad : Kaustrasse 183, 9050 Appenzell

The best place to stay in Appenzell offers breathtaking views and feels straight out of a fairy tale. The hotel has been newly renovated and features an Italian restaurant downstairs, so you don't even need to drive into town. What impressed us the most about this hotel was not just the stay or the location, but the exceptional service we received. From the moment we arrived, Polina came out to help us with our luggage and stroller, even carrying our baby up to the third floor while we managed the rest of our things. When we requested hot water, she promptly brought us a kettle. She also provided berries for our baby, arranged our table for breakfast the next day, and even prepared apple puree for our little one. The list of her thoughtful assistance goes on. Whatever we needed, Polina was there to help. Throughout our trip in Switzerland, we had not encountered anyone as dedicated to caring for guests as she was. Polina also shared local attractions, food recommendations, and hiking tips with us, making my wife's time enjoyable as they discussed various topics. During checkout, she surprised us with a thoughtful souvenir. I highly recommend this hotel to families visiting Appenzell.

Definitely the best pizza I've ever had! The spot is incredible and the stuff super friendly!

Super friendly staff and overall great experience. We left early in the morning to hike, so the host prepared a lunch box for us and even added some disposable ponchos. Also we weren't charged for bringing a dog.