Restaurant Kleefeld : Mädergutstrasse 5, 3018 Bern

The restaurant offers a worthwhile experience with generous portions to satisfy even the hungriest of guests. The service was consistently friendly and attentive, making the overall experience very pleasant. On the other hand, the prices could be adjusted a bit as they were slightly higher than expected. The chairs weren't particularly comfortable, which affected the coziness of the meal. In addition, the waiting times were a little longer than ideal. Overall, the restaurant offers a good dining experience that impresses with friendly service and generous portions. However, improvements in pricing and seating comfort would further improve the overall experience.

Food is nothing special, service is really really bad. We waited 1.5h to be served food that we picked from the menù. They told us it could take a while but not 1.5h. After a long long wait we stood up to leave. In that very moment the chef comes with our orders. We told him we cannot wait 1.5h to be served. Instead of hearing us out, he got very arrogant saying "I told you it will take longer if you order this item from the menu. If it takes 1h then it's 1h, if it takes 3h, then it's 3h". Cherry on the cake was then the chef claimed that this took long cause he had other tables to serve: there were two tables when we came and they were already eating! We offered go pay the wine we drank but they refused. I won't be going back.

Very friendly people and delicious pizza for a fair price :)