Brienzer Express, Hauptstrasse 93, 3855 Brienz

Went to this restaurant around 15h20, no one at the restaurant except 1 worker. He took our order and made it pretty fast. We took 2 Durums and 1 portion of large fries luckily we sat down by the bank of the river near the shop, and i opened the fries box and the french fries were very soggy and oily, since we were nearby i went back to the restaurant and asked him to to fry it again, which he happily did but never apologised even once ! And look at the portion of a large fries 😅 Wonder what the small portion looks like... The durum was very disappointing. It was very thin and had more salad than meat. At one point, we felt like we were eating salad wrapped with a flatbread. He did not even toast the flatbread. Everything was cold, the salad, the meat, and the bread. It was a cold sandwich ! When no one is at the restaurant other than us, why is it so hard to do the basic things, right? Serve hot food and well fried french fries? It's very sad because the flavour was pretty good in the durum, but the laziness of the worker ruined the whole experience. It's totally disappointing !!!

Food Wise: We ordered Kebab Sandwich & Doner Kebab = fantastic + delicious!! Portion was big & compact! The food was served really warm, generous amount of meat & vegetables & generous amount of sauce dressing! 👍🏻 We went hungry & went home full & satisfied! Highly recommend!!! 👍🏻 Staff & Service: Friendly staff & prompt service! Atmosphere: Restaurant was a little small with some seats indoor & outdoor. We chose to take out & have our kebabs at the bench overlooking Lake Brienz which was awesome!

The owner was pretty sweet. We got our pizza within 10 mins. They offer free beverage with one pizza. We got the pizza and enjoyed it by the lake for the view.