Landgasthof Rebstock : Landgasthof Rebstock, Dorfstraße 1, 77883 Ottenhöfen im Schwarzwald

Beautiful location. Long train ride from Stuttgart but you can get there! Our booking didn’t go through due to a fault in the 3rd party company, but we were able to get ahold of someone on the phone. They were very kind and extremely helpful, and we were able to get our room. The town nearest is either a short walk or short train ride. Train drops you off right next to the hotel as well. The restaurant was closed when we were there, but the room was great. Train/Bus ride to the National park as well.

1. The worst issue was the hotel staff’s lack of responsiveness. We asked them to fix the WiFi, they said they would do it, and then they just started ignoring our messages. It was the worst service I’ve ever experienced. 2. The room design lacks practicality—it’s just an example, but the toilet door is transparent! There’s no privacy, as it’s in direct view from the bed. 3. The WiFi wasn’t working at all. 4. The soap in the shower was empty. 5. The location isn’t within walking distance from the town center.

Hotel itself is very good. We had a room with balcony, a lot of space and great view. Enough space for parking, dogs are allowed. Very friendly staff and perfect breakfast. Good location for hiking or visiting other cities by car or by train. We also had a dinner there, käseplate was quite good. Steak was also very tasty even my friend complained it was not real "medium".