McDonald's : Industriestrasse 10, 3321 Urtenen-Schönbühl

Unsanitary conditions. We couldn’t eat there because we didn’t find where to wash our hands. There was toilet at the end of Shoppyland, but there was no soap. I asked McDonald's staff where I could sanitize my hands, they said they had nowhere. I ate my cold order at home.

Super 🙌

I was food poisoned here from a blueberry muffin. The floor and food counter had also been filthy during my visit. They're not washing their hands or cleaning up properly. I was violently sick for 26 hours, a day later 2 days of crippling constipation followed with back and stomach pain. It took a week for the infection to fully clear out of my body. It is clear to me that the staff are NOT washing their hands often enough. It's a dirty, manky, badly- managed place. Edit: a small update after 6 days to warn others: I sent an email to the company - at the email address they provided below - on the same day they asked me to contact them. As of today, and it has been 6 days already --> they still have not replied to me. I had already alerted McDonald's HQ on Day 1 to ask them to get the blueberry muffins off the shelves but they did/would not confirm that they had done so. I really hope nobody else got sick but I will never know :/