Hôtel restaurant le Rivage chez Monmon : Quai Isaac de Rivaz 4, 1898 Saint-Gingolph

Great location, amazing views, very good food.

This place is brilliant. The staff here were so kind and accommodating. In a world of tourist traps, these are really genuine. I'd run away with these people. We had problems with a previous booking and these people were so kind and helpful. Our waiter was the sweetest person you could meet. So kind. 100%. Update after 2 nights stay, this place exceeded our expectations. The inclusive breakfast was excellent and the evening meals were great. Again, everyone was so friendly and helpful and very tolerant of our poor French. The boat ride from Lausanne to St. Gingolph was also very relaxing. Great place.

Disappointing Experience Due to Rude Management I recently stayed here and while the location and amenities were decent, my overall experience was ruined by the extremely impolite behavior of the hotel's director. This individual, a Chinese manager, was shockingly unprofessional, consistently refusing even the simplest guest requests with a dismissive attitude. Many fellow guests, including myself, encountered unnecessary resistance when asking for basic services—things like an extra towel, a late checkout, or even simple assistance at the front desk. Instead of providing hospitality, the director acted as if guests were an inconvenience. This kind of management has clearly tarnished the hotel's reputation, as I overheard multiple complaints from other visitors facing similar treatment. It’s a shame because the staff seemed to try their best, but with leadership like this, it’s no surprise that customer satisfaction is so low. Until there is a major change in management, I cannot recommend this hotel to anyone looking for a pleasant stay.